TERMS AND CONDITIONS
We strongly urge you to protect your trip by purchasing travel protection.
Reservations
Thank you for choosing American River Vacations. To secure reservations, please call us directly at 1.877.625.1003. Reservations and information hours are M-F, 9 am to 5 pm PT. The transportation of passengers and baggage is governed by the Terms & Conditions of Passage Contract contained in your travel documents and these terms and conditions. Your purchase of the passenger cruise ticket and acceptance of passage on the vessel constitute acceptance of the terms and conditions contained in this brochure and those of the Terms & Conditions of Passage Contract. Such terms affect your legal rights and we recommend you read all terms carefully (in the event of a conflict between the provisions in this brochure and the Terms & Conditions of Passage Contract, the latter shall prevail).
Cruises and cruise/land tours are sold on a space available basis. Cruise West will make every effort to provide accommodations
in the cabin of your choice and/or the main hotel properties we use. If these are not available at the time you book with us, we will confirm you at an alternate property. You will know at time of documentation (approximately four (4) weeks prior to departure) what cabin and/or hotel property you are confirmed in.
Deposit: For all departures:
Eleven (11) night cruise or cruise/land tour or longer: $1000 per person.
Seven (7) to ten (10) night cruise or cruise/land tour: $700 per person.
Cruises up to six (6) nights long: $500 per person. This deposit/payment must be received within three (0) business days after your date of booking. Reservations will not be considered firm until such deposit is received.
Final Payment: Fina! payment for all itineraries must be received
at Cruise West in advance, ninety (90) days prior to departure, or
in full at the time of reservation if less than the ninety (90) day advance payment period. If final payment is not timely received, your reservation may be released and rebooking will then be subject to final availability.
As a convenience, wire transfers, checks, and credit cards are accepted forms of payment. Credit cards are accepted for shipboard charges.
If you choose to purchase the Cruise West Peace of Mind Plan, the premium payment must be included with your initial deposit. Cancellation Policy: Per Person Cancellation Charges:
Note: Travel protection premiums are not refundable.
- Anytime 90+ days prior to departure $200*
- 61-89 days prior to departure 25% of fare
- 01-60 days prior to departure 50% of fare
- 0-00 days prior to departure 100% of fare
*A $200 per person future cruise credit certificate will be given, to be applied to future bookings.
Passports: Due to Homeland Security and U.S. Coast Guard regulations, all passengers must present government-issued photo identification upon boarding. AI! international voyages will require
that each passenger, including children, bring a passport. In addition, Cruise West must receive identification/passport particulars (such as 10 number, full legal name and date of birth) at least thirty (00) days prior to departure. 10 information not received at least thirty (00) days prior will result in a $25 per booking rush handling fee.
Prices Include:
- Transportation and shore excursions as indicated in itineraries and meals aboard ship or where indicated.
- Transfer of passenger and two pieces of baggage at all points during the cruise.
- Taxes, port charges, fees, and onboard services.
Service charges to all personnel onboard Cruise West vessels.
Prices Do Not Include:
- Airfare from your home city and return.
- Passport and visa fees. • Air departure taxes.
- Health & Disability Requirements: You must, at the time of booking your reservation, inform us in writing of any accommodation you will need as a result of a disability or medical condition.
Passengers are advised that personal services and devices, such as wheelchairs or oxygen equipment, will not be provided. Passengers in need of services of a personal nature, such as assistance in eating, toileting, or dressing, are responsible for arranging for such services and are encouraged to travel with a companion for such purposes.
Accessibility may be limited onboard ships or at some ports of call, and on some shore excursions.
Federal Maritime Commission Protection: Under Public Law 89-777, the FMC requires vessels having berth or stateroom accommodations for fifty (50) or more passengers and which embark passengers from U.S. ports to maintain acceptable evidence of financial responsibility to indemnify passengers for nonperformance of transportation. Cruise West maintains an escrow agreement to protect passenger payments for water transportation. This escrow agreement has been reviewed and approved by the FMC.
Photographs, Video, Etc.: Cruise West frequently photographs, films, or records passengers and activities during the course of a cruise. Copies of such photographs, etc. may be available for a modest charge. As our passenger, Cruise West is hereby authorized to take and to use such photographs, etc. for marketing and training purposes without being obligated to compensate the passenger.
AVAILABILITY OF PRICES IN THE BROCHURE IS LIMITED, AND AT THE TIME YOU PURCHASE YOUR TOUR, PRICES MAY BE HIGHER. FOR CURRENT PRICES, PLEASE SEE OUR WEBSITE.
WE RESERVE THE RIGHT TO ASSESS FARE AND CHARGES IN EFFECT AT THE TIME OF BOOKINGS, AS WELL AS FUEL, FEDERAL OR STATE TAXES OR FEES AND/OR ANY OTHER UNEXPECTED IMPOSED SURCHARGES WE INCUR UP TO YOUR CRUISE/LAND TOUR DEPARTURE DATE, ANY SUCH ADDITIONAL CHARGES WILL BE IN ADDITION TO YOUR QUOTED CRUISE PRICE AND MAY BE ADDED TO YOUR FINAL BILL.
